Shipping policy

Thank you for shopping with Breezeo. We are committed to delivering your orders safely and efficiently. Please read the following shipping policy to understand how we process and ship your purchases.

1. Order Processing
All orders are processed within 1–3 business days after order confirmation.
 Orders are not processed on Sundays or public holidays.
Once your order is processed and dispatched, you will receive tracking details via email or SMS.

2. Shipping Partners
To ensure reliable delivery, we work with trusted shipping carriers such as Delhivery (for Cash on Delivery orders), DTDC, FedEx, and Blue Dart, depending on service availability and location.

3. Delivery Timelines
Standard delivery timelines range between 3–7 business days, depending on your location.
In some cases, shipping may take up to 7–10 business days due to courier operations, peak seasons, weather conditions, or high order volumes.
Delivery timelines are estimates and may vary based on external factors beyond our control.

4. Express / Priority Shipping
Where available, express shipping options may be offered for faster delivery within approximately 4–6 business days. Availability depends on serviceability in your area.

5. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment confirmation.
Free shipping may be offered on orders above ₹2000, subject to ongoing promotional offers.

6. Order Tracking
Once your order has been shipped, tracking details will be shared via email or SMS, allowing you to monitor your delivery status in real time.

7. Incorrect Shipping Information
Please ensure that all shipping details are accurate before placing your order. Breezeo is not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to incorrect address details, we will contact you to arrange reshipment. Additional shipping charges may apply.

8. Damaged or Lost Shipments
In the unlikely event that your order is lost or damaged during transit, please contact us immediately. We will coordinate with the shipping partner to investigate and provide an appropriate resolution, which may include replacement or refund as applicable.

9. Customer Support
If you have any questions or concerns regarding shipping, please feel free to contact us. We are always happy to assist you.
Email: breezeo.lifestyle@gmail.com | 7206994762